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How it works, in 10 short videos.

Every video is the real app, screen by screen. Search below, or ask a person: your concierge answers in your own language.

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Getting started

Your account, and the ID check that unlocks everything else.

01Create an accountThere is no separate sign-up page. Everything starts on your account screen.20s02Verify your IDA face scan that never leaves your phone, and four words you say out loud.22s

Booking

How a request becomes a confirmed booking, and what you pay.

03Request something you have foundReserving takes no card and charges nothing. It opens a conversation.20s04The booking form, and what you payEach category asks different things, and the price breaks into four lines.22s05Your bookings, signing and depositsEvery status explained, plus the agreement and how a deposit really works.24s

Membership and matching

The Inner Circle, and casting for talent or suppliers.

06The Inner CircleFree to join, reviewed by hand, and it opens the members' room.22s07Casting with briefs and matchesMutual by design. Nobody learns they were liked until both sides say yes.22s

For suppliers

Listing what you have, and getting paid for it.

08Become a supplierSwitch your role, verify once, connect payouts, and you can list.20s09Create a listingA title, a description, a price above zero and photos. Then an admin reviews it.18s10Handle a bookingFrom New request to released deposit, and what you actually receive.24s

Ya Salam Dubai in ten seconds

What the app is, before the how-to.

Still stuck?

Your concierge is a person, not a form. They reply in the app, in your own language, usually within the hour.

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